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Support Links

There are many outstanding websites available to help you improve your services and keep your costs at a minimum. You also need to stay on top of current tax issues and other tax-related news. The following categories can be a valuable resource.

Federal Government

Organizations and Associations

Training/Others

State Governments





Tax Preparation

During tax season our toll-free customer support is available to you 7 days a week. Bilingual customer service specialists are always available to assist you in either Spanish or English. When tax season is underway, customer support is our top priority. This goal is attained by implementing several key customer support features.
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Support

Before tax season begins, Express Tax Lane Powered by Lopez Tax Service® ensures that your system is correctly configured and up-to-date with our system requirements so that it will operate efficiently.

PRODUCT SUPPORT

HARDWARE SUPPORT

 

Live Support Connection

Please enter your name:
Company:
Client ID:
 

Step 1. Please type your name, company and Client ID into the boxes below.
Step 2. Click on Contact Support
Step 3. You will be prompted to install a small application, allow this application to install.
Step 4. Once you are connected to the technician you will be able to start a chat session with him/her.
Step 5. If the technician needs to connect to your machine you will be prompted if you would like to allow him/her to connect.
Step 6. You will be able to end your session with the Technician at any time.


Paso 1. Por favor ingrese su nombre, nombre de la Companía y el Client ID en los espacios en blanco.
Paso 2. Haga un click en Contact Support
Paso 3. Le aparecerá un cuadro donde le pide ejecutar la aplicación, haga un click en Run..
Paso 4. Una vez que usted ya se haya comunicado con soporte técnico, usted podrá iniciar la sesión de chat con el técnico
disponible.
Paso 5. Si el técnico necesita conectarse a su computador, aparecerá un cuadro preguntando si usted le va a dar acceso para entrar a su sistema.
Paso 6. Usted podrá finalizar la sesión cualquier instante que usted lo desee.